Shipping Policy

Last Updated: October 8, 2026

Thank you for shopping with GANDY GOODS. We are committed to providing a reliable and straightforward shipping experience.

1. Order Processing

Orders are processed Monday through Friday, excluding U.S. federal holidays.

• Orders are typically processed within 1–3 business days after payment is successfully confirmed.

• Orders placed on weekends or holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a confirmation email with tracking information when available.

2. Shipping Times

Estimated delivery times are:

• United States: 3–7 business days

• International: 7–15 business days

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to carrier disruptions, weather, holidays, customs processing, or other circumstances beyond our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on the destination, shipping method, and order size.

From time to time, GANDY GOODS may offer free shipping promotions. Any applicable shipping promotion will be clearly displayed on our website.

4. Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout.

Please allow up to 48 hours for tracking information to become active after the shipping confirmation has been issued.

5. Incorrect or Incomplete Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order has not yet shipped, please contact us as soon as possible to request an address correction. We cannot guarantee that changes can be made after an order has been processed.

GANDY GOODS is not responsible for orders delivered to an incorrect address provided by the customer.

6. Delayed or Lost Packages

If your package is delayed, please first check the tracking information provided by the shipping carrier.

If the tracking information indicates that a package has been delivered but you have not received it, please contact the carrier directly and contact us for assistance.

We will make reasonable efforts to assist with shipping-related issues, but GANDY GOODS cannot guarantee replacement or refunds for packages that are confirmed as delivered by the carrier.

7. Damaged Packages

If your order arrives visibly damaged, please contact us as soon as possible and provide photographs of the package and the damaged item.

We will review the situation and work with you to determine an appropriate resolution.

8. International Orders

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country.

These charges are not included in the product or shipping price unless explicitly stated at checkout.

Customs processing may also result in additional delivery delays.

9. Contact Information

If you have questions regarding your order or shipping, please contact us:

GANDY GOODS
1602 Silversmith Pl
Orlando, FL 32818
United States

Phone: 339-242-4890
Email: robertalontok050531@outlook.com